Janine Yancey

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Why are LMS vendors so unhelpful?

18th January 2011
For a while now, I’ve been pondering the answer to the question – Why are LMS vendors so unhelpful? I don’t think anyone in our industry disputes that idea – pretty much everyone across the board agrees that customer service is a problem for LMS vendors. ... Read >

As Predicted, the ADA Suits Are Rolling In – EEOC Files another Lawsuit

17th January 2011
As predicted the EEOC will be going after more employers for ADA violations – they’ve made it clear that enforcing the ADA is one of their top priorities this year. In the last month or so, the EEOC filed several ADA lawsuits. Last week, the EEOC added an... Read >

Workplace E-mail a Continual Problem

08th December 2010
It's 2010; everyone knows that e-mails create permanent records which can be used against employers, right? Wrong. Sharing inappropriate jokes, discussing sensitive topics and using personal e-mail accounts at work are a continual problem in the workplace... Read >

Sometimes, an apology is all you need

06th December 2010
I’ve often said that you really need to get someone super angry at you to have them pursue a lawsuit since lawsuits take energy, time and commitment. Most people just let a matter drop even if they do feel wronged. That’s why it behooves employers and man... Read >